Privacy Policy for Ludo Play

Last Updated: June 11, 2025

1. Introduction

Welcome to Ludo Play ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Our services include our website ludoplay.site ("Site") and our mobile application ("App"), collectively referred to as our "Services."

Your privacy is of utmost importance to us. This policy is designed to be transparent and compliant with relevant privacy regulations, including the Google Play Developer Distribution Agreement. By using our Services, you agree to the collection and use of information in accordance with this policy.

If you have any questions or concerns about our policy, please contact us at support@ludoplay.site.

2. Information We Collect

We collect certain information to provide and improve our Services to you. The types of information we collect depend on how you choose to use our Services.

2.1. Account and Profile Information

When You Register with Google or Facebook (Future Feature): To create a persistent account that can be recovered across different devices, you can register using a third-party service. In this case, we collect: Your name, email address, profile picture, and your unique User ID from the respective service (Google or Facebook).
When You Use the Service as a Guest: We do not collect any personally identifiable information (PII) such as your real name or email address when you choose to play as a guest. To save your game progress and manage your session, our servers automatically generate: A random, non-personal username (e.g., "Guest12345") and a unique, pseudonymous User ID. This ID is not linked to your real-world identity but is necessary to track your in-game achievements and virtual currency balance.

2.2. Information We Collect Automatically (Applies to All Users)

Cookies and Similar Technologies: On our Site, we use cookies (like the loginID cookie) to manage your session, remember your preferences, and for analytics. Our App also uses similar technologies and identifiers for the same purposes. You can control the use of cookies through your browser settings.
Gameplay and Usage Data: We automatically collect data related to your interaction with our Services, including your game history (matches played, wins, losses), in-game virtual currency transactions, features used and time spent within the Services, and crash reports and performance data to diagnose and fix technical issues.
Device and Technical Data: We collect information about the device and software you use to access our Services, including: Device identifiers (e.g., Android Advertising ID for the App), IP address, device model, operating system, screen resolution, for web users, browser type and version, and mobile network information (for App users).

2.3. Information from Third-Party Services

Analytics Providers: We use services like Google Analytics to understand service usage on both web and mobile.
Advertising Partners (Future Feature): We plan to integrate ad networks (e.g., Google AdMob/AdSense). These partners will collect identifiers (like cookies or the AAID) to serve personalized ads. This applies to all users, including Guests, especially when interacting with rewarded ads.

3. How We Use Your Information

To Provide and Operate our Services: To manage your profile (both registered and guest), facilitate gameplay, and track your virtual currency across platforms.
To Personalize Your Experience: To display your username and profile picture (if registered).
For Analytics and Improvement: To monitor usage, fix bugs, and improve our Site and App.
For Advertising (Future Feature): To display personalized ads and offer rewarded ads for earning in-game coins.
To Ensure Security: To prevent fraud and protect the security of our Services.

4. How We Share Your Information

We do not sell your personal data. We may share information with third parties only in the following situations:

With Other Players: During a real-time game match, your in-game username (e.g., "Guest12345" or your registered name) and your profile picture (if you have registered with Google/Facebook) will be visible to all other players in that same match. This is essential for the multiplayer experience.
With Service Providers: We share data with third-party vendors for services like cloud hosting and analytics.
With Advertising Partners (Future Feature): We will share identifiers with our advertising partners to enable them to display relevant ads. This applies to all users of our Services.
For Legal Reasons: If required by law or to respond to valid legal requests.
In Case of Business Transfer: In connection with a merger or sale of company assets.

5. Data Retention and Deletion

We retain your data for as long as your profile is active or as needed to provide you with our Services.

How to Request Data Deletion:
You have the right to request the deletion of your profile and associated data at any time. To do so, please send an email to support@ludoplay.site with the subject line "Data Deletion Request". Please include your username and any relevant identifiers so we can locate your data.

6. Security of Your Information

We use administrative, technical, and physical security measures, including TLS encryption, to help protect your information. While we have taken reasonable steps to secure your data, no security system is impenetrable.

7. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

8. Your Privacy Rights

Depending on your region, you may have certain rights regarding your personal information, including the right to access, correct, or delete it. To exercise these rights, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site and within our App, and updating the "Last Updated" date.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Ludo Play Support
Email: support@ludoplay.site