Privacy Policy for Ludo Play

Last Updated: June 16, 2025

1. Introduction

Welcome to Ludo Play ("we", "our", "us"). This Privacy Policy describes how we collect, use, and protect your information when you use our services, which include:

Our website ludoplay.site ("Site")
Our Android application ("App")
Our official Telegram Bot

Depending on the platform you use (Website, App, or Telegram), the information we collect may differ. This policy covers all three.

If you have any questions, contact us at support@ludoplay.site.

2. Information We Collect

2.1. When You Register with Google or Facebook (App & Website Only)

We collect your name, email, profile picture, and unique user ID from the service.

2.2. When You Use as a Guest (App & Website Only)

We generate a random guest name (e.g., Guest12345) and a pseudonymous user ID to track your progress. We do not collect any personally identifiable information.

2.3. When You Use via Telegram Bot (Telegram Only)

We collect your public Telegram profile information: Telegram name, username (if any), profile photo, and your Telegram User ID.
This data is used to identify you and manage your game progress. You do not need to register with Google, Facebook, or as Guest.

2.4. Information Collected Automatically (All Platforms)

Cookies: Used on our website to manage sessions and preferences.
Usage Data: Game history, match performance, in-game currency transactions, crash data, and more.
Device Info: Includes device model, OS, screen size, browser type (for web), IP address, and Android Advertising ID (for App).

2.5. From Third-Party Services

Analytics (e.g., Google Analytics): To understand usage.
Advertising (future feature): Ad networks may use identifiers to serve ads. This applies to all users.

3. How We Use Your Information

To enable gameplay and maintain your profile
To personalize your experience (name/profile pic if available)
To improve our services via analytics and crash reports
To serve ads (in future updates)
To secure our systems and prevent fraud

4. How We Share Your Information

With other players: Your in-game name and profile picture (if available) are shown to other players during matches.
With service providers: For hosting, analytics, and backend infrastructure.
With advertisers (future): For personalized ads across platforms.
Legal obligations: If required by law.
Business transfer: In the case of a merger or acquisition.

5. Data Retention and Deletion

We retain your information as long as your account is active or necessary for operations.

Data Deletion Request:
You may request data deletion by emailing support@ludoplay.site with subject "Data Deletion Request". Include:

For App/Web: Your username or registered email
For Telegram Bot: Your Telegram Username or Telegram User ID

6. Security of Your Information

We use industry-standard security measures including TLS encryption, secure servers, and regular monitoring. No method is 100% secure, but we strive to protect your data responsibly.

7. Children's Privacy

We do not knowingly collect data from children under 13. If you believe a child has provided us data, contact us for immediate removal.

8. Your Privacy Rights

You may have rights under privacy laws in your region, such as access, correction, or deletion. Contact us to exercise these rights.

9. Changes to This Policy

This policy may be updated in the future. Updates will be posted on our website, app, and Telegram Bot if applicable.

10. Contact Us

Ludo Play Support
Email: support@ludoplay.site